Gray shakes and a brown hip shingle roof on a craftsman style two-story
The record comes before the claim

Storm & Hail Damage in Plano, TX

Baseball-sized hail has landed across the Plano area, and most of what it does to a roof sits up on the slopes, out of sight from the driveway. A local roofer climbs up, dates a photo of every plane, and reads the hits against Collin County's real storm record, so a clear file exists before the question of a claim ever comes up.

  • Free, documented roof inspection
  • The scope and the number, in writing
  • Plain-English claim help, never filed for you
Get the storm on recordClaim ref: pending
Storm and hail damage

What hail and wind do to a Plano roof

Hail does its damage on a schedule, not all at once. A stone bruises the shingle mat and knocks the granules loose, the bare spot weathers over the next season or two, and the leak shows up long after the storm that caused it. That lag is why a roof can look perfectly fine from the yard and still be counted down, and why the day hail lands is rarely the day it leaks.

Wind runs on its own clock, creasing and folding shingles back at the seal line so they lift in the next gust. Because both kinds of damage hide, the first step is a dated look rather than a call to an insurer: a local roofer walks each plane on foot, timestamps the photos, and ties what they find to a logged storm on the Collin County record, since a date of loss that matches a real event is what keeps a claim from being brushed aside. With that file in hand you decide whether filing makes sense. How a roof insurance claim works is walked through on its own page, and the documented inspection is where the file begins.

Dark shingles topped with melting hailstones under a dramatic cloudy sky
Plain English first

What a hail claim covers, and what it doesn't

The line between sudden storm damage and ordinary wear is where a claim is won or lost. Here it is drawn plainly, so you know which side your roof is on before anything is filed.

A Covered after a storm

Sudden storm damage

Damage caused by a specific wind or hail event is what a policy is built for.

  • Hail bruising and granule loss. Pocked, spongy spots where stones struck the mat and stripped the granules that shield it.
  • Wind-creased and torn shingles. Tabs folded back, unsealed, or gone after an 81 mph gust day like the Plano area has logged.
  • Struck flashing, vents, and boots. Dented metal and split pipe boots that start letting water past the seams.
  • Interior stains from the leak. Ceiling marks and soaked insulation usually attach to the same claim.
B Not covered after a storm

Wear, age, and maintenance

An insurer pays for sudden events, not for time. This is where claims get denied.

  • Shingles worn out by age. Much of Plano's stock dates to the 1980s, and a roof that failed on its own clock is a replacement, not a storm loss.
  • Leaks left to sit for years. Damage that built up slowly over seasons, not in one datable storm.
  • A prior installer's mistakes. Workmanship problems belong to whoever made them, not to your insurer.
  • Cosmetic-only dents. Some policies exclude surface dents on metal that never actually leak.
The local record

What NOAA has logged across Collin County

Collin County sits in the heart of North Texas hail country: the record holds 24 separate hail days in the current window, gusts to 81 mph, and a 3.00-inch, baseball-sized stone that fell across the Plano area on April 20, 2023. A date of loss that matches a logged storm like that is far harder for anyone to dismiss. The rows below are pulled straight from the NOAA / NCEI Storm Events record for the county, not from us.

Date
Event
Est. hail / wind
09/21/2025
Hail event on the county record
1.75"
09/05/2025
High wind event, scattered damage
75 mph
08/04/2025
High wind event, scattered damage
63 mph
07/31/2025
High wind event, scattered damage
60 mph
06/08/2025
Hail event on the county record
1"
05/26/2025
High wind event, scattered damage
68 mph

Source: NOAA / NCEI Storm Events Database, Collin County 2023–2026, on the record. Updated July 2026. Storm damage often is not visible from the ground, so it is worth a free look after a big one.

What goes in your file

What a documented storm file holds

Every file a documented inspection builds carries the same four parts, in the same order, so nothing about the damage rests on memory or opinion. The items below show the kind of file that comes out of a finished inspection; your file is built from your own roof.

An inspector checking shingles around a vent pipe with a clipboard
Dated inspection photosTimestamped, one plane at a time
Stone accented ranch home beneath a dark gray asphalt shingle roof
Scaled measurement diagramEvery slope, ridge, and edge drawn to scale
Wide front lawn before a single-story home with a gray asphalt shingle roof
Line-by-line scope sheetEach struck item written down and counted
Brick and siding ranch home with a dark gray shingle roof
Written adjuster summaryWhat the adjuster agreed to on the roof, in writing

The documents shown are illustrative of the kind of file a documented inspection builds. Your file is built from your own roof, at your inspection, on your timeline.

What to watch for

Signs of storm damage on a Plano roof

What to run your own eyes over once a hail day has passed, even when the roof looks untouched from the ground.

  • Granules washed into the gutters, downspouts, and splash blocks after hail
  • Dents across the gutter tops, vent caps, and the AC condenser fins
  • Shingles that look bruised, pocked, or shiny where the granules were knocked off
  • Tabs creased, curled, or folded back after a high-wind day
  • A ceiling or wall stain that surfaces weeks after a big storm

Most of this never reads from the ground, so a documented look is worth it after a big hail day even when nothing seems wrong, and a small find caught early is often a targeted repair instead of a full tear-off.

Questions

Plano storm and hail damage questions

The questions that come up most once the storm has moved through.

Q1Will insurance pay to repair hail damage in Plano?
If the damage came from a sudden, datable event, hail or high wind on a specific day, it is generally the kind of loss a policy is written for, while a roof that simply wore out is not. You open and control the claim yourself; a local roofer documents what the storm did and explains it in plain terms, but never files on your behalf. How the insurance side works is laid out step by step.
Q2How do I know if hail actually hurt my roof?
From the driveway you usually can't. Hail bruises the shingle mat and knocks granules loose without punching a visible hole, so the roof keeps water out for a while and then opens into a leak a season later. A documented inspection reads the bruising on the shingle itself, plane by plane, which the ground never shows.
Q3What is a date of loss, and why does it matter?
The date of loss is the day the storm actually hit your roof, not the day you noticed a stain or picked up the paperwork. It matters because a claim is measured from that date, and one that lines up with a hail or wind event on the Collin County record is far harder to wave off. Dating the photos to a logged storm is exactly what a documented inspection pins down.
Q4How long do I have to file a hail claim in Texas?
It is policy-dependent, so your own policy is the word that counts, but most Texas policies want notice within about a year of the date of loss, which is why getting the roof documented soon after a storm beats letting a season slip. The Texas Department of Insurance is a neutral place to check the general rules, and reading your policy settles the exact term.
Q5Will a roofer file the insurance claim for me?
No, and a roofer who offers to run the whole claim for you is overstepping. You open and control the claim; a local roofer's part is to document the damage, meet the adjuster on the roof, and explain what each item is in plain English, so the decision and the paperwork stay yours.
Q6Can a roofer waive my deductible if I file?
No. In Texas it is against the law for a roofer to pay, waive, rebate, or absorb your insurance deductible, so anyone offering to 'eat the deductible' is offering to break state law. You pay your deductible; that is normal, and an honest roofer will put the real numbers in writing rather than play games with them.
After the storm

Put your Plano storm damage on the record

A local roofer documents the hail and wind damage, dates it to the real Collin County storm record, and helps you weigh whether a claim makes sense before anything is filed. No pressure, in either direction.

Open my fileClaim ref: pending
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